How to unblock an app or website in WFilter?

Sometimes when blocking policies are deployed with WFilter, some applications or website might be blocked unexpectedly.

In this guide, I will demonstrator you how to check the blocking reason and add exceptions.

First, check the blocking events

In “Realtime bandwidth”, click bandwidth number of the blocked clients.

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You will be able to see the “blocking events”. In “blocking events”, you will get the “blocking reason”, “protocol” and “content”. The “content” shows the domain/IP address being blocked.

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Second, add sites to “exception” list

To whitelist the blocked sites/ip addresses, you can add an “exception” policy. Excepted targets won’t be blocked by any other policies.

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Third, test and check

Now make some tests to make sure your sites not blocked. If still blocked, you need to redo 1-2 steps until success.

 

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